Privacy Policy & Cookies

Introduction

This Privacy Policy outlines Rhodes & Walker (“we”, “our” or “the Company”) practices with respect to information collected from users who access our website at www.rhodesandwalker.co.uk (“Site”), or otherwise share personal information with us (collectively: “Users”).

Grounds for Data Collection

Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter “Personal Information”) is necessary for the performance of our contractual obligations towards you and providing you with our services, to protect our legitimate interests and for compliance with legal and financial regulatory obligations to which we are subject.

When you use the Site, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy.

We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions.

What Information We Collect

We collect two types of data and information from Users:

1. Non-personal Information

This refers to un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site. We are not aware of the identity of a User from which the Non-personal Information was collected. Such information may include aggregated usage data and technical information transmitted by your device, including browser type, operating system, language preference, access time, etc. We may also collect information on your activity on the Site (pages viewed, browsing activity, clicks, actions, etc.).

2. Personal Information

Personal Information refers to individually identifiable information that identifies an individual or may with reasonable effort identify an individual. Such information includes:

Device Information: Geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other device-related information.
Registration Information: When registering on our Site, you may provide your full name, email or physical address, and other contact information.

How We Receive Information About You

When you voluntarily provide personal details to register on our Site.
When you use or access our Site in connection with our services.
From third-party providers, services, and public registers (e.g. analytics vendors).

How We Use the Information We Collect

We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy. We may use the information for the following purposes:

Communicating with you about our services and responding to customer service issues.
Providing you with updates, offers, and service-related information.
Serving you advertisements when you use our Site.
Marketing our websites and products.
Conducting statistical and analytical activities to improve the Site.

We may also share information with trusted third-party providers for purposes such as hosting, analytics, marketing, advertising, and legal compliance.

User Rights

You may request to:

Receive confirmation whether personal information concerning you is being processed.
Access and receive a copy of your stored personal information.
Request rectification or erasure of your personal information.
Object to or restrict processing of your personal information.
Lodge a complaint with a supervisory authority.

Please note that these rights are not absolute and may be subject to legitimate interests and regulatory requirements. To exercise these rights, please contact us.

Retention

We will retain your personal information for as long as necessary to provide our services and comply with legal obligations. Retention periods are determined by the purpose of data collection and legal requirements. Outdated or unnecessary data will be securely deleted.

Cookies

We and our trusted partners use cookies and similar technologies to enhance user experience and improve our services.

A “cookie” is a small file placed on your device to store information. Cookies enable efficient navigation, remember preferences, and support features such as automatic login or relevant advertising.

Types of Cookies We Use

Session Cookies: Temporary cookies deleted when your browser closes.
Persistent Cookies: Remain stored on your device for repeat visits and saved preferences.
Third-party Cookies: Set by analytics or advertising partners to track engagement and performance.

Cookies do not personally identify you, but may be linked to personal data you provide. You can manage or delete cookies via your browser settings. Disabling cookies may affect site functionality.

We use Google Analytics to collect anonymous usage data. For details, please review Google’s Privacy Policy.

Third-Party Collection of Information

Our Privacy Policy applies only to data collected by Rhodes & Walker. We are not responsible for third-party sites or services linked to or from our Site. We encourage you to review their respective privacy policies.

How We Safeguard Your Information

We take appropriate measures to protect your personal data. However, no system is completely secure. We cannot guarantee that unauthorized access or misuse will never occur.

Transfer of Data Outside the EEA

Some data recipients may be located outside the European Economic Area (EEA). In such cases, we only transfer data to countries approved by the European Commission as providing adequate protection or under legal agreements ensuring such protection.

We may use third-party advertising technologies to display ads based on your interests and online activity. You can opt out of many ad networks via:

Marketing

We may use your contact details to send promotional materials about our services. You can unsubscribe at any time, and we will remove your details from marketing lists. However, we may still send essential service communications.

Corporate Transactions

In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity, which will assume the obligations under this Privacy Policy.

Minors

Our Site is not intended for children. We do not knowingly collect information from minors. If you believe a child has shared data with us, please contact walker@rhodeswalker.co.uk.

Updates or Amendments to this Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on our Site, with the “Last modified” date indicating when it was revised. Continued use of the Site after changes constitutes acceptance of the updated policy.

How to Contact Us

If you have questions about this Privacy Policy or the information we hold about you, please contact us via our contact page.